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Quick Start Screen
When you first add SigmaPro to a page, the Quick Start screen appears providing information on quickly setting up SigmaPro. It also contains several links to install sample projects and configurations for you automatically. |
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Save Projects to Files
Download entire projects to a single file that can be used with SigmaEx or uploaded to another web site. |
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Time Tracking
Time is tracked per task, user and project using time added to comments and from using the task timer. Start and stop a timer on tasks to automatically track hours for you. |
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Metrics
Optionally display project metrics including total Capacity, Availability, Reliability, Total Incidents and more! |
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Email Monitor
Monitors a POP3 account for new emails and generates tickets based on the information. Automatically detects replies from existing tickets and updates the appropriate ticket. |
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Complete Change History
Every change to a task is stored for review from the History tab in each task. All changes to all fields including comments are stored with the date, time and the user that made the change. |
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SigmaView
A new module that displays the items in a specific project. Perfect for information sharing with your clients. Includes the ability to download data to Excel. |
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File Attachments
Files can be attached to tickets using the Related Files tab on items. All files stored in SigmaPro are visible from the File Manager in the Administration Menu. |
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Plug-In Support
Install or build your own SigmaPro Plug-Ins. |
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Easy Reports
Each user can easily create their own custom reports. No programming or SQL experience required. |
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Help Desk Add-On
A module that simplifies the Help Desk configurations and setup for SigmaPro. This module is very simple and easy to use. Use the core SigmaPro module for administration while using this add-on module for your end-users to interact with. |
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Knowledge Base
Provide your users with a searchable knowledge base from one of the end user menus or place SigmaPro into the Knowledge Base Only mode to hide all other functions. |
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SigmaPro DotNetNuke Dash
A Windows Mobile 5.0 application that gives you real-time stats of your projects, ability to post comments to tasks and view current users online. |
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Total Customization
Everything in SigmaPro is customizable to fit your organizations needs. Add custom fields, priorities, status, category, milestones and more specific to each project. |
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SigmaEx
Windows application for reporting and analyzing data from SigmaPro. Includes the ability to export data between SigmaPro and Microsoft Project, dashboard with gages & charts, view real-time data or work with downloaded SigmaPro Projects. |
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Project Wizard
Setting up new projects is a breeze with the Project Wizard. Step by step walkthrough giving you full control and details on every aspect of your project. |
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Recycle Bin
Delete the wrong ticket? No problem, open the Recycle Bin to restore single items or clear it out. |
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Extensible
Integrate SigmaPro into your own applications using the SigmaPro Web Service. It's the very same web service used by SigmaEx, DNN Dash and SigmaLive to interact with SigmaPro Projects. |
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Incident Management
Marking a ticket as an Incident opens new data entry options and marks the item for review in the Incident Management console. Now you can easily track all critical incidents without having to sort through thousands of records. |
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Team Based with Escalation
SigmaPro has powerful team features that allow you to quickly assembly teams based on DotNetNuke Roles, set team member skills, hourly rates and more! Escalate items by changing the assigned team and view history by clicking on the Escalation Tab. |